Q: Who will be completing my order?
This question is best answered on our “About Us” page. Click here for details!
Q: How long will it take you to complete my order?
Most orders will be completed within 2 weeks of your order date. Some of the specialized services — like online author platforms and some novel services — may take longer. For these services, you will receive an estimated time to completion after completing your order. If you need more details before ordering, please use the form on the “Contact Us” page.
Q: What if I don’t agree with your evaluation?
Every writer has differing opinions on what constitutes “good” and “bad” writing. If you receive an evaluation you don’t agree with, try to remember that we’re here to offer an objective, third party analysis. You know your project better than anyone else. Note of what you can use and put the rest aside.
Q: What about refunds?
Due to the nature of our business, we only offer refunds if we completely fail to deliver your order. In those cases, we have a 100% refund policy. Also, we use PayPal as our payment processor. PayPal has a well-known and discussed refund policy for merchants who don’t deliver quality work.
Q: I have a question you didn’t answer here…
We’d love to hear from you. Please use our contact form or feel free to hit us up on social media!